General manager in Training - Military Veterans

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Job DescriptionPrimary Responsibilitiesu2022 Provide GAS3 selling experience for DIY and professional customersu00a0u2022 Provide leadership and developmental coaching for store Team Membersu2022 Achieve personal / store sales goals and service objectivesu00a0u2022 Manage DIY services including battery installation, testing, wiper installs, etc.u2022 Ensure high standards of customer service including prompt handling of any complaints for product and operational standardsu2022 Understand levers to impact P&Lu2022 Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)u2022 Weekly scheduling processSecondary Responsibilitiesu2022 Assist in backing up operations of commercial delivery programu00a0u2022 Provide DIY services including battery installation, testing, wiper installs, etc.Success Factorsu2022 Act like an owneru2022 Superior communication and customer service skillsu2022 Ability to locate and stock partsu2022 Safety knowledge and skillsu2022 Parts and automotive system knowledge skillsu2022 ASE P2 certified or ASE ready equivalentu00a0u2022 Ability to execute and train advanced solution, project and product quality recommendationsu2022 Ability to source from numerous places including special order, FDO, second source, etc.u2022 Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY servicesu2022 Ability to execute and train inventory systems and store equipmentu00a0u2022 Ability to execute and train POS and Parts lookup systemsu2022 Ability to review and analyze P&L statementu00a0nEssential Job Skills Necessary for Success as an Assistant General Manageru2022 Working knowledge of automotive systems preferredu2022 Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper managementu00a0u2022 Use Microsoft software effectively (Word, Excel required u2013 PowerPoint preferred)u2022 Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentu2022 Ability to review and analyze business reports, such as profit and loss statement (P&L)u2022 Hold others accountable, inspect work quality and give feedback in a way that is inspiringu2022 Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for Successu00a0u2022 2-3 years of experience managing a team of 10 u2013 20 Team Members in a fast-paced and highly dynamic retail environmentu00a0u2022 Successful experience managing profitability; proven financial and business acumenEducationu2022 High school diploma or general education degree (GED), Bacheloru2019s degree in business or a related area preferredu00a0Certificates, Licenses, Registrationsu2022 ASE certification preferred, but not requiredPhysical Demandsu00a0The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.nPosition is eligible for sales commission based on individual or store performance.u00a0AAPRTL

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